Thu, 13 February 2014
How do you enter an existing coffeehouse and change the culture of customer service? What if your manager doesn't see customer service as a high priority? What would you do if you became manager and had to let go the lead barista? Hard questions. |
All about coffee stuff. Sometimes its an interview in a sauna, sometimes we talk about how to fire your best friend. Owning and running a cafe is hard, allow us to help you get through it with a little sanity
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