Mon, 29 December 2014
Don't do anything drastic, being slow at this time of year could be perfectly normal. Let's talk about some of the reasons why I noticed my coffee stand was slow.
Direct download: Audio_Cafe_040__Why_Your_Cafe_May_Be_Slower_After_Christmas.mp3
Category:general -- posted at: 10:00am CDT |
Mon, 22 December 2014
After your employee has been let go how do you manage the staff and customer left behind? Especially if these employees or customers have become friends and fans of the person who is no longer there? What can you tell employees after someone is fired? What can you not tell them? Drew Pond from Stone Creek Coffee isn't a lawyer but he does have some incredible advice for all of us.
Direct download: Audio_Cafe_039__How_to_Fire_Your_Best_Friend_pt._3.mp3
Category:general -- posted at: 10:00am CDT |
Mon, 15 December 2014
After you come to the conclusing that an employee must be let go, here are some steps to take to ensure you maintain the best relationship with them as possible. Huge thanks to Drew Pond from Stone Creek Coffee in Milwaukee Wisconsin for sharing his advice on the subject.
Direct download: Audio_Cafe_038__How_to_Fire_Your_Best_Friend_pt._2.mp3
Category:general -- posted at: 10:00am CDT |
Mon, 8 December 2014
The topic of letting someone go is very hard in a small business or retail environment. Hopefully you can mend the relationship and help your employees find the best fit possible within the company. Before deciding to fire that employee or friend, here are some practical steps for unlocking their potential. |
Mon, 1 December 2014
GordieBufton.com joins us to share his own insights from years in hospitality.
Direct download: Audio_Cafe_036__Gordie_Bufton_Lessons_from_a_Vallet_pt._2.mp3
Category:general -- posted at: 10:00am CDT |