Who's job is it to make sure a barista (or any employee for that matter) is treating their customers the right way? Is it the duty of the business owner, manager, HR team, co-workers, or the solely the employee's job? I submit to you it is all of the above. This two-part episode we will dive headfirst into some practical situations and give you (or your staff) some great pointers from someone who lives off of tips.

Talking about water filtration/quality with @ColeCoffee. Cole McBride is a Coffee Professional & Representative of Speciality Coffee. He is the Director of Education at @VisionsEspresso, started the Northwest Latte Art League (@NWLAL) and serves on the @BaristaGuild Executive Council. Impressive resume if you ask me! He must know a lot about water quality.

Hanging out at a beautiful summer day in downtown Seattle and talking to @ConduitCoffee roasters. They’re a two man company (Jesse Nelson and John Liberty) who bike all their roasted beans to your door (if you’re in Seattle). Listen in as we chat like old friends at a high school reunion. Topics covered: hurdles to jump over when opening a roaster, mixing business with friendship, sourcing coffee, and hustling.

This exact episode is my journey with coffee and where it has taken me. Want to see a picture of me at age 6 making coffee for career day? go to www.Boyrista.com. After recording it I realized how many great stories I have that I didn't make time to tell. Are you looking to get into coffee? Are you trying to turn your barista job into a career? Maybe this episode will inspire you.